Frequently Asked Questions:
Do you sell K-Cups?
Not at this time. We would love to, but have not found a cost effective way of doing this yet.
I might be allergic to x/y flavor of coffee. How is it flavored?
Our coffee is made with 100% Arabica beans, and any flavored coffees are a mix of different origin blends, natural flavoring, and artificial flavoring. This may include common allergens, like nuts. Unfortunately, if you have any allergies to a flavor that we offer, it is best to avoid that flavor.
What is the expiration date of your coffee?
Since our coffee is roasted with each order, our coffee should last 6-8 months after purchase.
Please note, with all coffee, flavor and freshness may change over time.
Where are you located?
We are located in Lockport, NY. We have partnered with a great coffee roaster in Georgia to provide some amazing flavors and great service. Our coffee is roasted fresh the same day that your order ships.
Where do you ship to?
Currently, we only ship to the US. We have a flat rate shipping charge of $6.99 for all orders under $50, and FREE SHIPPING for orders over $50!
We exclusively use FedEx Home Delivery for Coffee orders.
How long do orders take to process?
Coffee orders should be processed and shipped within 3 business days(not including sat/sun/holidays). This is due to the coffee being roasted per order so it can be as fresh as possible. If we take longer than that, please don't hesitate to yell at us.
If for some reason there is a delay with your order(Natural Disaster, out of stock for a certain flavor, etc) We will contact you as soon as we can with updates via email.
Do you sell whole bean only? Can I get it pre-ground?
As of 9/30/17 we now sell Whole Bean, Drip Grind(For regular coffee makers, or if you just don't feel like grinding), and French Press Grinds for all of our coffee!
If you would like larger sizes however, (5lb or frac packs) please contact us ahead of time.
Do you take bulk orders?
Yes, please contact us ahead of time and we will work something out.
Note - this is not wholesale. We can accept orders up to 20lbs with the shipping staying the same price. If your order is going to be above 20lbs, please contact us ahead of time. We can work out a volume based discount aswell.
How long will it take to get my coffee?
All coffee will ship together from Georgia within 3 business days of ordering. Once shipped, the diagram above shows the shipping times.
Can you add ____ flavor? It's my favorite!
Ask us and find out! We want to offer as many varieties of coffee as we can to make our customers happy.
We also plan on running promotions on our social networks and polls for new flavors/roasts/origins all the time. Feel free to like us on Facebook and Follow us on Twitter, we're pretty active and love to hear feedback. Links are at the bottom of the page.
Will you have seasonal flavors?
Yes, we plan on cycling certain flavors through our roasters depending on the season.
Why aren't you world famous yet? This is the best coffee I've ever had!
One day, maybe we will be :)